services
programme management
Initiation and management of large projects in complex, challenging organisations.
- Establish clarity with all stakeholders on the outcome
- Set up governance board
- Develop business case and success criteria
- Socialise, refine and get buy-in to project
- Identify business network to drive project
- Build project team and plan delivery
- Build “one team” of project and business people
- Coach team leaders in effective delivery and communication
- Develop clear communication plan
- Get business benefits into individual performance contracts
- Identify and plan for change
- Ensure process and organisational change are sustainable
- Handover to business
oil gas and energy sectors
Commodity trading, crude & product supply and terminal/road distribution.
- Commodity trading mid-office systems (credit risk – oil, gas and energy)
- Product and crude supply operations and financial control
- Distribution systems, logistics optimisation and road safety
complex global projects
Working in organisations in excess of 100,000 employees, managing networks across multiple regional centers in 3 continents handling throughputs measured in $100bns.
- IT systems and infrastructure up to $100m
- Organisational and infrastructure change in accounting and logistics
- Establishing process consistency between regions
- Developing virtual global networks and managing diverse cultures
- Facilitating buy-in to one goal globally
- Managing consistent communication and measurement of progress
- Management of governance processes
- Maintaining alignment between leadership, the project, and the business
business and project alignment
Establishing the joint role of trusted advisor to the business and business leader to the project.
- Deep understanding of business requirements and delivery options
- Turning a business wish-list into a deliverable project
- Mediation on scope and budget issues
- Preparation and facilitation of business/project workshops
- One-to-one communication with business leaders to maintain support
- Communication of systems/infrastructure constraints in business terms
- Drive business simplification to reduce project/system complexity
- Identification of key milestones and measurement of progress
- Enrollment of project and business in the joint celebration of success
- Legacy of sustainable change
building effective teams
Recruiting talented individuals and turning them into a team that is greater than the sum of its parts.
- Identification of skills required from the business and the external market
- Recruitment of the best people within the project budget
- Development of individuals in team leadership roles
- Clarity and ownership of individual and team responsibilities
- Establish culture of effective meetings and clarity of communication
- Ensure mutual respect within project team and freedom to innovate
- Encourage bias to acknowledge and celebrate success across team
legacy of sustainable change
A project cannot be deemed a success unless the business sees tangible benefit in the years after its completion.
- Key processes documented and individuals trained
- KPIs in place to monitor ongoing performance
- Benefits identified with business, measured and in performance contracts
- Systems in place to minimise manual processes and users trained
- New systems supported by IT Department in a controlled environment
- Champions in all regions and departments to assist with ongoing support and training to the business.
- Ongoing investment in systems and processes for business growth
